Privacy Policy

The Privacy Policy (together with the Privacy Statement) describes how we collect personal information from you and how we process the personal data you provide.

This website www.itad.bg is owned and operated by ITAD Bulgaria Ltd in accordance with the provisions of the Personal Data Protection Act and related legislation.

This Privacy Policy is intended to inform you about how we process your personal data and about your rights.

ITAD Bulgaria OOD reserves the right to change the Privacy Policy at any time and will inform you accordingly.

We strive to provide you with accessible and useful information on the site.

By processing your personal data and respecting its confidentiality, we prepare content that could match your user preferences.

1. Personal information we process

You do not need to register or provide personal information to view the www.itad.bg website. We only collect information from you when

You provide it to us voluntarily, for example when you complete the contact form on the site, register on the site or send us a request.

Personal information may include - your name, mailing address, phone number, email address, company name, etc.

ITAD Bulgaria Ltd as the controller of your personal data uses it only for the following purposes:

- To prepare content and resources according to your needs and preferences;

- to answer your questions and queries when you contact us;

- to send you resources and materials related to our software products and services when you are interested;

- when creating promotional offers and discount content that may be of interest to you;

- when it arranges presentations, training and events relevant to your interests.

2. The ways in which we collect personal information are:

- Contact form, which is used to handle inquiries from users of the site;

- an enquiry form to serve our customers;

- site registration;

- e-mail;

- other marketing communications.

We only use your data for the purposes for which we collect it.

When processing your enquiries, registration form or other personal data provided by you, we sometimes use subcontractors who receive only the data necessary for the case.

3. The personal data you provide in this case is used for the following purposes:

- To identify your enquiries submitted via the contact form or other online customer service channel;

- for identification when registering for professional trainings or events.

The information we collect is processed solely for the purpose of providing you with material about our products/services or contacting you.

Once the purpose for which we have collected your personal data has been achieved , we undertake to destroy it immediately unless there is a legal time limit for its storage.

4. Protection of information

Our website uses secure technical methods to protect your personal information against loss, destruction, intrusion, alteration or dissemination of your data by unauthorised persons.

5. Your rights and right to object

In the event that you have provided personal data to ITAD Bulgaria Ltd, you have the following options at any time:

The right to access your personal data processed by us at any time;

the right to request the rectification, erasure or blocking of your personal data and the right to object at any time to the processing of your personal data where there are legitimate grounds for doing so;

the right to complain to the Data Protection Commission if you believe your data protection rights have been breached.

If you want to exercise your right to object to the use of your personal data by ITAD Bulgaria Ltd. for the purposes described above, you can send a message to info@itad.bg or by sending a letter to the postal address. You can send an e-mail to 1171 Sofia, 1172 Sofia, Krum Kyulyavkov 15, Aytad Bulgaria Ltd.

6. Use of cookies (cookies)

Most web browsers allow control of the use of cookies. However, some cookies are saved when you open the site without us having had the opportunity to ask for your consent.

6.1 Google Analytics

The site uses Google Analytics, which uses cookies that are saved on your computer. Cookies allow theming and personalisation of content through the production of reports and measure the traffic (number of user visits) on the site.

The information that the cookie generates about your activity on the site (including your IP address) is transferred to and stored on Google servers in the USA.

Google does not link your IP address to any other data it processes. The anonymity of your IP address on the site is achieved by encryption within the member states of the European Union and the European Union.